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Terms of service

General conditions of Sale

Art1 - General provisions

1The user navigating in this area accesses Sicilyastic.it, accessible through the url:https://www.sicilyastic.itBrowsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.

2These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decreen206/05 amended by Legislative Decreen21/14 and Legislative Decree70/03) by

Jonicaweb firm of Rigano Katia
Headquarters:Via Torrente Porto Salvo, 27 - 98028 - Santa Teresa di Riva (ME)
VAT number:03635150836

3The user is required, before accessing the products provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

4The user is invited to download and print a copy of the purchase form and these General Conditions of Sale whose terms Sicilyastic.it reserves the right to modify unilaterally and without notice.

5It is possible to use the site and then access products supplied by it and purchase these in the following languages:

Italian, English, German, French, Spanish

Art2 - Object

1These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on Sicilyastic.it and do not, however, regulate the provision of services or the sale of products by parties other than seller who are present on the same site through links, banners or other hypertext links.

2Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.

Art3 - Conclusion of the contract

1To conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.

2It contains the reference to the General Conditions of Sale, the images of each product and its price, the means of payment that can be used, the delivery methods of the products purchased and the relative shipping and delivery costs, a reference to the conditions to exercise the right of withdrawal; methods and times for returning the purchased products.

3Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.

4The contract is concluded when the seller receives the form filled in by the user, after verifying the correctness of the data contained therein.

5The user will be obliged to pay the price from the moment the online order forwarding procedure is completedThis will be done by clicking on the"Proceed with order"button at the end of the wizard.

6Once the contract is concluded, the seller takes charge of the order for its evasion.

Art4 - Registered users

1In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.

2Once registered, the user will receive a confirmation email in the email provided by him.

3The confirmation will in any case exempt Sicilyastic.it from any responsibility regarding the data provided by the userThe user undertakes to promptly inform Sicilyastic.it of any variation of his data at any time communicated.

4If the user then communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties about the payments made, Sicilyastic.it will have the right not to activate or suspend the service until the related deficiencies are rectified.

5On the occasion of the first request for activation of a profile by the user, Sicilyastic.it will assign the same username and passwordThe latter acknowledges that these identifiers constitute the system for validating the user's access to the Services and the only system suitable for identifying the user that the acts performed through such access will be attributed to him and will have binding effect towards him.

6The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

Art5 - Availability of products

1Product availability refers to actual availability at the time the user places the orderThis availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.

2Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goodsIn this case, the order will be automatically corrected with the elimination of the unavailable product and the user will be immediately informed by e-mail.

3If the user requests the cancellation of the order, by terminating the contract, Sicilyastic.it will refund the amount paid within 30 days from the moment in which Sicilyastic.it became aware of the buyer's decision to terminate the contract.

Art6 - Products offered

1Sicilyastic.it markets:

Typical Sicilian Products and Sicilian Crafts.

2The offer is detailed on our website at the link:https://www.sicilyastic.it

Art7 - Methods of payment and prices

1The price of the products will be that indicated from time to time on the site, except where there is an obvious error.

2In the event of an error Sicilyastic.it will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellationIn any case, Sicilyastic.it will not be obliged to supply what is sold at the lower price incorrectly indicated.

3The prices of the site include VAT and do not include shipping costsPrices are subject to change at any timeThe changes do not affect orders for which an order confirmation has already been sent.

4Once the desired products have been selected, they will be added to the cartIt will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the processOrder details can be changed before payment.

5Payment can be made via:

  • Cash on delivery (cash on delivery)
  • shopifypayments:Mastercard, American Express, Visa credit cards
  • Paypal
  • Amazon Pay
  • Klarna (payments in installments)

Art8 - Delivery

1Sicilyastic.it carries out shipments throughout the Italian territory, (including the Republic of San Marino, excluding the state of Vatican City).

2. Sicilyastic.it also ships to EU countries:Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Norway, Netherlands, Poland, Portugal, Republic Czech, Romania, Slovakia, Slovenia, Spain, Sweden, Hungary.

3Sicilyastic.it also carries out shipments to non -EU countries (subject to Customs):Switzerland, Liechtenstein, United Kingdom. Sicilyastic.it will follow the VAT exemption rules for non-European countries, at the time of Customs checks, the customs authorities of the individual states may ask the recipient for customs clearance, VAT and import dutiesIt is not possible to calculate in advance the amount of these expenses which are always borne by the recipientThese possible charges will be requested directly by the customs authority through the freight forwarder used.

4Sicilyastic.it will make its deliveries both to the address provided by the user and to the collection points indicated at the time of purchase.

5Delivery is made, for the Italian territory, generally within 3-5 working days, or, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the deadline. maximum of thirty days from the date of confirmation.

6As regards the countries of the European Union, the delivery will be made in 7-9 working days, and in any case, within the maximum term of thirty days.

7As for non-EU countries, delivery will be made in 10-12 working days, and in any case, within the maximum term of thirty days.

8If delivery is not possible, the order will be sent to the warehouseIn this case, a notice will specify the place where the order is located and how to agree on a new delivery.

9If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.

10If the delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

11As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 30 days from the date of delivery. termination of the contractThe transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.

12Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed.

Art9 - Passing of risk

1The risks relating to the products will pass to the buyer from the moment of deliveryThe ownership of the products is considered acquired as soon as full payment of all amounts due in relation to the same, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.

Art10 - Warranty and commercial compliance

1The seller is responsible for any defect in the products offered on the site, including the non-conformity of the items with the products ordered, in accordance with the provisions of Italian law.

2If the buyer has entered into the contract as a consumer or any natural person acting on the site for purposes unrelated to any business or professional activity carried out, this warranty is valid provided that the defect occurs within 24 months from the date of delivery of products; that the buyer presents a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is correctly filled in.

3In case of non-compliance, the user who has entered into the contract as a consumer will have the right to obtain the restoration of the conformity of the products without charge, by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract. in relation to the disputed goods and the consequent refund of the price.

4All return costs for defective products will be borne by the seller.

Art11 - Withdrawal

1In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art.57 of Legislative Decree 206/2005 starting from the date of receipt of the products.

2In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day term starts from the date of receipt of the last product.

3The user who intends to exercise the right of withdrawal from the purchase can send an email, indicating the order number and name of the user, to:


4The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, as per Annex I, part B, Legislative Decree 21/2014, which is not mandatory.

5The goods must be returned to:


Via Torrente Porto Salvo, 27
98028 - Santa Teresa di Riva (ME)

6The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentationWithout prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 30 days, including any shipping costs.

7As required by art56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until the goods are received or until the buyer demonstrates that he has returned the goods.

8The right of withdrawal will not apply in the event that the services and products of Sicilyastic.it are included in the categories of art59 of Legislative Decree 206/2005.

9The site will make the refund using the same payment method chosen by the buyer during the purchaseIn the case of payment made by bank transfer, and if the user intends to exercise his right of withdrawal, he must provide the bank details:IBAN, SWIFT and BIC necessary for the refund.

Art12 - Data processing

1The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art13 EU Regulation 2016/679 ( Privacy Policy ).

Art13 - Safeguard clause

1In the event that one of the clauses of these General Conditions of Sale is null for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

Art14 - Contacts

1Any request for information can be sent by email to the following address   info@sicilyastic.it, by telephone at the following telephone number:+393470407976, and by post at the following address:

Via Torrente Porto Salvo, 27
98028 - Santa Teresa di Riva (ME)

or through the"Contacts"form.

Art15 - Applicable law and competent court

1These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the buyer's country of habitual residence.Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.

2Any disputes inherent and/or consequent to the same must be resolved exclusively by the Italian judicial authorityIn particular, if the user holds the status of Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 13/11/2020.