Below the FAQ are some common questions from our customers before buying the products, if you have any other questions, please contact us via the form Contacts.
We will take care of the preparation for the shipment in the shortest possible time (1-3 business days), with the exception of products that need to be freshly prepared.
The cost of transport will be calculated by the system already in the "Cart" phase, based on the weight of the items ordered, and to the destination address. Base cost € 5.90
Delivery times vary in consideration of the order placed and the delivery methods chosen. Shipments to Italy are generally delivered in 3-5 working days, in Europe they are delivered on average in 7-9 working days, in non-EU countries in 10-12 working days.
When the shipment takes place, depending on the courier chosen for the delivery of the goods, the customer will receive an e-mail with the tracking code, a code that allows you to constantly follow the status of your shipment. You can always check the status of the shipment via the menu below, through the link Where is my shipment?
Yes, you have 14 days from the moment you receive it, read the rules carefully Shipping and Returns.
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